Exchange

For returns and exchanges, please e-mail a request over hello@thekult.com with an attached photo of the items you wish to return and we'll carefully deliberate your request and give feedback or process within 7 to 14 working days, depending on the reason for the request. Please bear in mind that all shipping charges back to us and again to you will be of your responsibility. Please make sure your items are returned new, unused and sealed. The Kult reserves the right to refuse return of any merchandise that does not meet the about return requirements in The Kult's sole discretion

 

Damaged Items

Please email a request over hello@thekult.com with attached photos of the damage/defective items. If the item for exchange is not available, then we will credit your account with store credits or give you a discount amount equivalent to the refund amount. The Kult reserves the right to refuse return of any merchandise that does not meet the about return requirements in The Kult's sole discretion

 

Incorrect or Incomplete Items

Incorrect or incomplete items can be returned within 7 working days after receiving the item. The Kult reserves the right to refuse return of any merchandise that does not meet the about return requirements in The Kult's sole discretion. Once the returned item is deemed to have met the about return requirements, we will send an available replacement right away.